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Update my Apps and download show that error

Level 1

Hi @meilac6971,


Welcome to the community!


Thanks for raising this to us. We'd like to know what particular device(s) is affected of this issue. Please post a screen shot of the error message.


To better understand the situation, please PM us your account details (Username/Customer ID together with the address on file).


For reference: How do I private message (PM) in the community