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Upgrade NBN equipment

Millow
Level 2

I am on the NBN100 plan but have a set up which has old NBN equipment. My net can drop out 3-4 times a day and during online gaming is getting pretty irritating. Can this equipment be upgraded or am I barking up the wrong tree? Smiley Happy

 

Thanks in advance.

1 REPLY 1
Shane
Moderator

Hey, @Millow.

 

Let us help check what causing this dropouts and fix this right away, so we can enjoy our online gaming. Could you shoot us a PM with your details to proceed with the initial investigation.

 

How to send a PM? 

 

Regards,

 

Upgrade NBN equipment

I am on the NBN100 plan but have a set up which has old NBN equipment. My net can drop out 3-4 times a day and during online gaming is getting pretty irritating. Can this equipment be upgraded or am I barking up the wrong tree? Smiley Happy

 

Thanks in advance.