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Upgrade plan NBN12 from 10GB to Unlimited data

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Level 1

Hi Team,

 

Below is details of my account. Please upgrade the plan from NBN12 10 GB to NBN12 UNLIMITED DATA.

 

1. Username: kimle689
2. Account Number: 6761857
3. Plan: NBN FTTC S Bundle Standard
4. Digital Voice Number: 0383953635

 

I've sent several emails but do not receive response. Please advise how I go about this as it is urgent.

 

Thanks, Kim