Upgraded plan and now says password incorrect

[Feebee]

I’ve upgraded my nbn plan and now my devices say that the password is incorrect. I didn’t change the password and don’t know what to do!

never mind, I did the classic ‘turn it off and then back on again’ and it’s working 🙄

[luisc]

Hi Feebee,

My apologies if you are not able to reach our support people.

if you are still encountering technical difficulties, we are definitely happy to help.