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Upgraded plan and now says password incorrect

Level 1

I’ve upgraded my nbn plan and now my devices say that the password is incorrect. I didn’t change the password and don’t know what to do!


never mind, I did the classic ‘turn it off and then back on again’ and it’s working 🙄


Hi Feebee,


My apologies if you are not able to reach our support people.

if you are still encountering technical difficulties, we are definitely happy to help.Smiley Happy