TPG Community

Get online support

Upgraded to NBN100. Every speed test shows that i'm capped to NBN12 speeds

Level 2
Level 2

I upgraded to NBN100. Speed are approximatly 12 mbits/s - slower than when I was on the NBN50.

It's clear from speed tests that i'm being throttled. 

Why is this happening.

Phone and chat support are "busy"