My download is 45Mbps but upload is only 3Mbps.
Will a firmware upgrade help?
Welcome to the community!
We're able to locate your account using your community details and ran an initial test. We've seen that the service has been connected for 1d 17h 3m and no line issue was found.
We'd like to confirm on what particular device(s) is affected of the slow upload speed. Please post a screen shot of the speed test result on this thread.