VOIP CUTTING OUT

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Level 1

I have upgradred my internet connection to NBN50 and I am having problem with VOIP cutting out all the time - takes  a while to come back to green signal (5 minutes).

Also WLAN is CUTTING OUT  but not as bad as VOIP.

 I thought I will not have a problem when I upgragded to NBN50; I found it was not better; maybe faster that what I had. I did not have a problem before with VOIP and WLAN; only slower phase.

Could you please investigate. Thank you.

 

1 REPLY 1
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Moderator

Welcome to TPG Community!

Please PM me your TPG username, CID or mobile phone number so i can look at your service