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Very slow NBN100 download speed

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Level 1a

Hi,

 

I am on TPG NBN100 plan and over the last few days, my download speed has been on average 6-8Mbps.

Restarted my modem multple times and still the same.

Checked TPG NBN service status, no outage.

 

When I first signed up in March, download speed was average 40-45Mbps.

 

What happened?

 

1 REPLY 1
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Moderator
Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 

 

 

kind regards