TPG Community

Get online support

Very slow upload speed

Highlighted
Level 1c

http://tpg.speedtestcustom.com/result/76f29d40-ab7b-11ea-97ed-51a937831e48

Upload speed is very slow at 0.9mps. I have reviewed forums and attempted most of the suggested fixes. As this is such a prevalent issue, why doesn't TPG lift the maximum upload speed from 1.0mps? So many people seem to be having this issue.

This is preventing me from effectively working from home right now.

As you do not advertise your upload speed, you are misleading your customers into thinking they will have a reliable service when in reality 1.0mps is hardly enough to send an email!

 

1 REPLY 1
Highlighted
Moderator

Hi

Please send me through Private Message your Username or customer account number so I can assit you.

 

John