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Vodafone network upgrades in my suburb - no eta and 4g broken :(

abd2014
Level 2

Hi there,

 

Anyone know how to contact Vodafone about what they are doing with 4g in my suburb which has been broken for 8 days ;(

 

The best I have is the below, but tpg case managers haven't provided me any updates despite dozens of phone calls.

 

is it normal to take a 1 month 4g outage ??

From vodafone outage website

Status

In progress

Ref

C844971

Description

Our technicians are currently carrying out a planned network upgrade in this area. Voice calls, text messages and data services may be affected.

Time affected

11AM 08/06/2022 - 11AM 08/07/2022

Status

Pending

Ref

C847746

Description

Our technicians will be carrying out planned network maintenance in this area soon. Voice calls, text messages and data services may be affected.

Time affected

8AM - 8PM 20/06/2022

Status

Completed

Ref

C846899

Description

Our technicians recently carried out a network upgrade in this area. Voice calls, text messages and data services may have been affected.

Time affected

10PM 09/06/2022 - 12PM 17/06/2022

1 REPLY 1
Angeli
Moderator

Hi @abd2014

 

Is your mobile service with TPG?