Get online support
Hello Angeli,
Yes I have tried different locations in the house (all of them within the range of the wifi), I can’t setup via app or web as I can’t connect the extender to the router..
Please call *********
Hi @JayJay71,
We've edited your post as it contains your personal contact information. Can you also confirm your TPG account details via private message please?
Here's how to send a PM: How do I private message (PM) in the community
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/td-p/4093
Regards,
Angeli