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What the hell is wrong with TPG

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Level 2
IN ALL AUSTRALIA WHO PLAY ONLINE GAMES Apexlegends everyone is having bad connection to Singapore server it used to be good but not it’s unplayable terrible
3 REPLIES 3
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Moderator

Hello Tiem,

Thank you for your message and for being a part of the TPG Community.

The answer to your question lays within your question itself.

"IN ALL AUSTRALIA WHO PLAY ONLINE GAMES Apexlegends everyone is having bad connection"

This is not a TPG induced problem but merely the popularity of the game.

You can improve your experience in several ways, I have attached a link for you to read that should help improve your experience.

https://netduma.com/blog/apex-legends-lag-fix-guide/

Regards

PeterW

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Level 2
Hi I was on nbn50 I used to be able to play apex legends on Singapore server no problem at all, the last few week I couldn’t play at all, I replaced my internet cable, modern, update everything on my pc, Upgraded my internet to nbn100 still lagging bad, I did speed test and download was 48 and upload was 25, I checked with other players and they are not with TPG and they play fine on Singapore server, I’m thinks about going to Telstra and see it will make any different or not,
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Moderator

Hello thanthawl,
Thanks for your reply yesterday, sorry for the delayed response. 

I would like to take a look at your service, for verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
• Username
• Full Name
• Full Address
• D.O.B.
• Telephone No.
I will reply ASAP on receipt of the above.
Regards
PeterW
How To Private Message within the TPG Community:
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45
My TPG app for IOS and Android - https://www.tpg.com.au/download