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Where is my modem?

MarkandRach
Level 2

I have been advised that our NBN has been switched on but received no notification as to where my new modem is..? No email, no tracking number.. nothing? Can I please get a status update..?

1 REPLY 1
Anonymous
Not applicable

Hi MarkandRach,

Thanks for raising this to us. Please check your email with the tracking details of the modem and let us know if you receive one.

Regards,

 

I have been advised that our NBN has been switched on but received no notification as to where my new modem is..? No email, no tracking number.. nothing? Can I please get a status update..?