Where is my modem?

MarkandRach
Level 2

I have been advised that our NBN has been switched on but received no notification as to where my new modem is..? No email, no tracking number.. nothing? Can I please get a status update..?

1 REPLY 1
Shane
Moderator

Hi MarkandRach,

Thanks for raising this to us. Please check your email with the tracking details of the modem and let us know if you receive one.

Regards,

 

I have been advised that our NBN has been switched on but received no notification as to where my new modem is..? No email, no tracking number.. nothing? Can I please get a status update..?