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Why am i paying for this ?

Level 2

so i got onto the front foot and upgraded my internet to the 90meg plan .. and my speeds are no where near this. It did hit 92meg when we started a few weeks ago and it hasnt been close since. 8.5 meg - 15 mins ago. You are providing a service at 1/10 what was promosed - can i pay 1/10 of my bill next month?

I get random speeds by no even the 42meg it promises in peak times.