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Why isnt anyone on support picking up the phone? I

Level 2

I have been calling from 9:00 AM early morning and been trying for an hour no one picks up the phone on support but if u call sales bang !!!! hellllllo blah blah blah....  Anyways i signed up for 50 mbps up/down and i get 34 mb download and 2mb upload  ???? i do massive uploads and need this to be fixed 


Hi @Miraks,


Our apologies for the inconvenience. We can see that one of our technical representatives have contacted you to provide assistance in making changes on your modem Bandwidth control settings to improve the upload speed. Please advise us should the issue persist.


Kind regards,