Wifi doesn't work

[0415140122]

My nbn box has been set up for a few days, but the wi-fi still doesn't wiork. It brings much invonvenience to my life. Could you fix it up ASAP?

[Anonymous]

Hi @0415140122 ,

Let me help check the status of the service and see what we can do to fix this right away. 

Could you confirm if you are able to connect to the Wi-Fi network but no internet? Or there's no Wi-Fi network at all?

Could you flick me a message with your details?

How to send a PM? 

Regards,