Hi @rshone10,
Welcome to TPG Community!
Apologies if you have been unable to use the service since the other night.
We have located your account using your community details and we can see that this issue has been escalated to our Engineering Team. The Team is now working on sending a TPG Technician and the case engineer will be in touch via phone call or SMS as soon as the schedule becomes available.
Let us know if you have further queries.
