Your newly installed broadband equipment is waiting to be automatically configured

[Treatyoself1]

Hi,

I’ve been receiving this message for much longer than 30 minutes, have tried turning the modem off and on multiple times.

Any suggestions?

Thank you

[Anonymous]

Hi @Treatyoself1,

Let us help check the status of the service activation. Could you shoot us a PM with your details to better understand the situation.

How to send a PM? 

Regards,

Hi,

I’ve been receiving this message for much longer than 30 minutes, have tried turning the modem off and on multiple times.

Any suggestions?

Thank you