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Level 2

I just completed the intallation of nbn broadband .The technician has  properly plugged all the wires to its place. But UNI-D 1 still orange. And the message (as title above) keep being there, even after 30 mins. I also restarted the modem few times before this but still not working. Could you please help? I did all the possible solutions since yesterday afternoon but to no avail.


Thank you!