Level 1

I'm about to move interstate, can i have someone else take over the account ?


Hi @greatescape46, there's two ways we can help you change ownership of your account. 


1. Have yourself and the new account holder fill in and sign the Change of Ownership form at and email back to us at 


2. Contact Customer Service on 131423 (option 3, then option 1) and we can process if for you by phone. We'll need both you and the account holder to agree to the change and some terms; this can be done on the same call or we can call the new account holder separately.


Any existing contract on the account will be continued after the change of ownership, so if you're currently outside contract, it will remain this way for the new account holder.


If you need any assistance, don't hesitate to let us know.