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can not connect nbn internet

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Level 1

i already got my tpg moden, the internet light is green, but i can not connect the internet. can you help me to check it. i waitted more than 30 minutes wo wait the automatically configured, but the internet is not working.

1 REPLY 1
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Moderator

Hi @winnipig,

 

Welcome to the community!

 

I was able to locate your account using your community details and seen that your newly installed NBN service has been connected for 22h 36m now.

 

Let us know should you require further assistance.

 

Cheers!