cancell request form

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Level 1a

hi. i called tpg last friday to cancell one of my account. have talk to the cancellation team and acknowledge this request and told me that she will send the cancellation form for this to progress.  unfortunately until to this moment i havent receive anything yet. 

1 REPLY 1
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Moderator

Hi @Kaycee69,

 

Welcome to the Community!

 

I've located your account using your Community details and can see that you've been in touch previously with our Mobile team.

 

I can also see the e-mail template that they've sent.

 

Nonetheless, I've sent you a Private Message to provide you further instructions.

 

Should you need further assistance, please let us know.

 

Regards,