Hi @chez
We regret to hear that you're considering to cancel your account. I understand that you are moving to another location, hence, the reason for your request. If you're amenable, we can actually relocate your service to the new address instead. Let us know if you'd prefer the said option.
Please PM us the following so we can endorse your request to the relevant team:
- Customer ID or username you wish to cancel or relocate
- Best contact number
- Preferred time for a call
For reference: How do I private message (PM) in the community
Regards,
Will
