discontinue service - ADSL

[ccw99]

Hi.

I want to disconnect my ADSL service with TPG.

I have already contacted customer serivce and they send they would send me a form to fill out but no form ever came to the designated email address.

I tried to contact customer serivce again and mutipule time it droped off before i could chat with someone

is the disconnect form avaiable somewhere else?

why so hard to discontinue a serivce.

I have already switch to NBN with another provider,

the ADSL line is no longer connected to the house.

why you still charging me?

user name CCW99

[KarlB]

Hi @ccw99,

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

Regards,

Karl