error message

[bulwark58]

Things have happened since the last post. I have re-installed Windows 8.1 and Incredimail, and  I'm still getting that error message from Incredimail. It seems to me that you have forgotten about me. The problems are still there with all 3 email programmes.

Regards

William

[Erika]

Hi @bulwark58, 

Sorry to hear that you're still having issues with your email. Most certainly we want to see this issue fixed asap.

We've chased this case and understand that one of our senior technician has been in touch. 

Our technicians will continue the testing here and we'll also await for your feedback should you try to use your laptop. 

Cheers! 

[Erika]

Hi @bulwark58, 

It looks like there's been an update on this and our technical team have been attempting to contact you, but have been unable to get through.

Due to privacy reason, I've sent you a Private Message to discuss the update.

Cheers,

[Erika]

Hi @bulwark58, 

Thanks for updating us via E-mail! We’re glad to hear the issue is now resolved! 

Should you need assistance, feel free to let us know. 

Regards,