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home phone now not receiving calls

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Level 1a

We get the following message "your call could not be connected with the long distance company you have chosen".

When we got the NBN last month the phone worked fine, phone light on modem green, all lights on NBN box blue, can make outgoing calls.

 

 

1 REPLY 1
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Moderator

Welcome to TPG Community,


Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.

 

Regards

Peter