horrible speed

graccyhsydney
Level 2

the reception and speed in recent months is very slow and unstable. has been gotten worse since early last month.

online exam affected; zoom meeting was disconnected.Screen Shot 2021-05-20 at 4.09.33 pm.pngScreen Shot 2021-05-20 at 4.08.09 pm.png

1 REPLY 1
Shane
Moderator

Hi @graccyhsydney ,

 

Welcome to the community!

 

Thanks for raising this to us, we'd love to help see what causing slow connection with the service. To better understand the situation please shoot me a private message with your account details (Username/Customer ID together with the address on file).

 

How do I private message (PM) in the community 

 

Regards,

 


@graccyhsydney wrote:

the reception and speed in recent months is very slow and unstable. has been gotten worse since early last month.

online exam affected; zoom meeting was disconnected.Screen Shot 2021-05-20 at 4.09.33 pm.pngScreen Shot 2021-05-20 at 4.08.09 pm.png