how to cancel my nbn

yingjian
Level 2

Hi,

     I want to cancel my nbn service as I'm planning to moving out of current home at the end of this month  . what steps should I do?  and how long does it take to stop the billing and service?

    Thanks.

 

1 REPLY 1
Shane
Moderator

Hi @yingjian,

 

We are sad to learn that you wish to cancel the service with us. Let us arrange our Accounts Team to contact you to provide details of cancellation procedure. Could you PM us your details and best contact time.

 

How to send a PM? 

 

Regards,

 

Hi,

     I want to cancel my nbn service as I'm planning to moving out of current home at the end of this month  . what steps should I do?  and how long does it take to stop the billing and service?

    Thanks.