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Hi. I just changed my plan to FTTB because I am moving to a new place.
I did it online but I couldnt choose a date for the change to happen.
Because I am moving out in 3 weeks but till then I need my corrent internet to stay.
I am just worried that my internet suddenly disconnected from my home.
Please advice me on this issue thanks.
Hi @Ayakito ,
Thanks for raising this to us. We're able to locate the account using your community details. Please shoot me a private message with your best contact number and preferred time, we'll have one of our Account Specialists contact you to discuss details of service relocation.
How do I private message (PM) in the community
Regards,
@Ayakito wrote:
Hi. I just changed my plan to FTTB because I am moving to a new place.
I did it online but I couldnt choose a date for the change to happen.
Because I am moving out in 3 weeks but till then I need my corrent internet to stay.
I am just worried that my internet suddenly disconnected from my home.
Please advice me on this issue thanks.
Thank you,
Sunday (tomorrow) is good for me if anyone needs to contact me.