move home

Ayakito
Level 2

Hi. I just changed my plan to FTTB because I am moving to a new place.

I did it online but I couldnt choose a date for the change to happen.

Because I am moving out in 3 weeks but till then I need my corrent internet to stay.

I am just worried that my internet suddenly disconnected from my home.

Please advice me on this issue thanks.

2 REPLIES 2
Shane
Moderator

Hi @Ayakito ,

 

Thanks for raising this to us. We're able to locate the account using your community details. Please shoot me a private message with your best contact number and preferred time, we'll have one of our Account Specialists contact you to discuss details of service relocation.

 

How do I private message (PM) in the community 

 

Regards,

 


@Ayakito wrote:

Hi. I just changed my plan to FTTB because I am moving to a new place.

I did it online but I couldnt choose a date for the change to happen.

Because I am moving out in 3 weeks but till then I need my corrent internet to stay.

I am just worried that my internet suddenly disconnected from my home.

Please advice me on this issue thanks.


 

Ayakito
Level 2

Thank you,

Sunday (tomorrow) is good for me if anyone needs to contact me.