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moving house

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Level 1a



I am moving home but want to take my wifi with me. Is this possible? Does it cost? How do I do it?




Hi @cameronhenson,

Welcome to the Community!

We can see that you have been in touch with our Accounts Team. The only product that we will be able to provide you at the new address is known as our ADSL Off Net product which would sit on top of an already active home phone line.

Feel free to contact us at 13 14 23 (option 3 +1) once the new Home Phone number becomes available.

You can also view more information about Moving Home here:

Let us know should you require further assistance. Thank you!