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my internet keeps dropping out

eskederks
Level 2

Hi,

I live in the Gap and we had a NBN outage last Monday (4 days ago). I received a txt message from TPG and later a txt message stating that the issue has been resolved. Since then I have had multiple and very long internet outages. I tried to contact you through chat and phone for days now, but I cannot get through. 

Can you please contact me or inform me on how I can best contact TPG?

Eske

1 REPLY 1
JayeshP9
Moderator

Welcome to TPG Community,

You can private message to me your customer ID, username, service address and mobile number so i can check status here.

regards

JayeshP9