Hello @aminakbari944 ,
Let us help check what is causing the slow connection and see what we can do to fix this. May we know what devices are affected by the speed issues?
Also, flick me a message with your details to better understand the situation.
How to send a PM?
Hi dear TPG,
currently i am using the nbn50 but im able to get only 5mbps for download and 2 for upload i have tried to many thing to solve it even i had left the modem off for 24 hours i really dont know what to do even i cant run on google.
i'm looking forward to hearing from you.
thank you
