new NBN connection

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Level 1c

We have been advised that our NBN is ready for connection. All required cables are connected and power on. NCD power light constant blue, connection light flashing blue, DSL light flashing blue, LAN no light. 

Modem green light only on power, 2.4 G, 5G, WAN.

No internet connection available for WIFI -84FE.

Have returned to our old modem ADSL setup.

 

1 REPLY 1
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Moderator

Hi @brenmed,


Welcome to the community,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl