no internet due to power outage

[judith_0562]

our internet connectivity just failed because we had electric outage from 8am to 4pm today. please restore our internet connection asap thank you

[Daisy_Dhen]

Welcome to TPG Community @judith_0562!

Shoot us a PM with your TPG username or customer ID so we can check the status of your connection. 

How do I private message (PM) in the community

https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45

Regards, 

Daisy_Dhen

[judith_0562]

Thank you! here's my id number 

[Daisy_Dhen]

Hi @judith_0562, we've edited your recent post as it contains your account number. Please refrain from posting in public your details for security.  

Before we proceed, could you send us a private message with the following information: 

-Account Holder's name

-Service address

-DOB

Regards, 

Daisy_Dhen