poor connection

Level 3

Less than 1Mbps download. Leichhardt 2040. Anyone else? Rebooted modem and NBN box... Why?

2 REPLIES 2
Moderator

Hi

please send me your username or customer account number or mobile number so I can access your service and check

 

 

John

Moderator

Hi

 

We require some speedtest results with only one device connected to the network.

 

I have provided a link for you to look at that may be helpful.

 

https://community.tpg.com.au/t5/Featured-Articles/Slow-speed-issue/ba-p/1197

 

John