service outage in croydon Vic

[jgargalionis123]

After an electrical storm yesterday the nbn box shows 1 blue light and 1 red light.We have rebooted both the NBN box and the modem.

[Anonymous]

Hey, @jgargalionis123.
 

Let us check the status of connection and get to the bottom of this. Could you send us a PM with your details (Username/Customer ID) so we can proceed running initial assessment. 

How to send a PM? 

Regards,

After an electrical storm yesterday the nbn box shows 1 blue light and 1 red light.We have rebooted both the NBN box and the modem.