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service outage in croydon Vic

jgargalionis123
Level 2

After an electrical storm yesterday the nbn box shows 1 blue light and 1 red light.We have rebooted both the NBN box and the modem.

1 REPLY 1
Shane
Moderator

Hey, @jgargalionis123.
 

Let us check the status of connection and get to the bottom of this. Could you send us a PM with your details (Username/Customer ID) so we can proceed running initial assessment. 

How to send a PM? 

 

Regards,

 

After an electrical storm yesterday the nbn box shows 1 blue light and 1 red light.We have rebooted both the NBN box and the modem.