upgrade nbn plan

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sandysong
Level 2
I have upgraded nbn plan yesterday through the phone. and I would like to know how long does it take as I have not received the email confirmation.
1 ACCEPTED SOLUTION

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Shane
Moderator

Hi @sandysong,

 

Good news! Your NBN Plan has been upgraded. Let me know should you require further assistance.

 

Cheers!

View solution in original post

5 REPLIES 5
Shane
Moderator

Hi @sandysong,

 

Welcome to the community!

 

I was able to pull up your account using your community details. I've seen that the your NBN Plan Upgrade has been processed yesterday and it is currently ongoing. One of our Account Specialists is monitoring your account. I will chase this up with them and request for urgent feedback within the day.

 

Cheers!

sandysong
Level 2
Thanks for help. and wait for the feedback.
Shane
Moderator

Hi @sandysong,

 

Good news! Your NBN Plan has been upgraded. Let me know should you require further assistance.

 

Cheers!

View solution in original post

sandysong
Level 2
I have received confirmation ,thanks for your efficient follow up :)
Shane
Moderator

You're welcome @sandysong! 😊