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upgrade of plan with new wifi modem

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Level 1c

Hi,

 

We want to upgrade our plan with new wifi modem. But your change of plan doesnt include wifi modem. Can we just pay for it? If not can you let us know what specific wifi modem we need to buy? Please respond asap.

4 REPLIES 4
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Moderator

Welcome to TPG Community,

You can private message to me your customer ID, username, service address or mobile number so i can send request for you.

regards

JayeshP9

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Level 1c
user name eigramph

Current Plan NBN Broadband XL Bundle 25/5
Contract You are currently not in contract

 
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Moderator

Hi eigramph,

I have created call back request for our plan change team so you will receive call for it and you can ask for modem upgrade as well.  Ticket number for callback request is  59588412

regards

JayeshP9.

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Level 1c

Hi,

 

I haven't got a call back. Just want to follow-up please. Thanks.