TPG Community

Ask, answer and talk about our products

upload speed and download speed

Level 1a

My TPG Account No. 601xxxx and I have checked the above of my recent statistics are 15.0 Mbps and 09. Mbps. Is it normal to the service for TPG provides me ?

1 REPLY 1
Moderator

Hi @shuhalau,

 

Welcome to the community!

 

ADSL2+ connection speed is based on the copper line distance going to the exchange and your location is 1332m away from the exchange ( This can be seen by visiting this link http://tpg.com.au/maps/ ). The fastest speed you can get in your location is in between 15-13MBPS.

 


The speed test result you're getting in your location is passing. Let me know should you require further assistance.

 

Cheers!