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user webpage not able to accept updated version of a file

philipha
Level 2

Hi,

Since yesterday 25/11/2022, I can not upload a new version of one of the content file on my user homepage. This is a task that I've been doing many times before without any problem.

Now when I chose a file and click the upload button, system rejected and ask me to contact the Administrator.

1 REPLY 1
Shane
Moderator

We no longer offer Website hosting and Domain name hosting service for new customers.


But for existing customer, we still support it.

I'd like to confirm if this is the page you're unable to access

myacct2.png

 

If not, please post the screen shot on this thread to better understand the situation and send us your account details (Username/Customer ID together with the address on file) at the same time. 

How do I private message (PM) in the community 

 

Regards,

 

Hi,

Since yesterday 25/11/2022, I can not upload a new version of one of the content file on my user homepage. This is a task that I've been doing many times before without any problem.

Now when I chose a file and click the upload button, system rejected and ask me to contact the Administrator.