verification code

kmharris88
Level 2

can you receive your verification code by email instead of sms when logging in to my account?

1 REPLY 1
Shane
Moderator

Hi @kmharris88 ,

 

The OTP code can only be received via SMS. Did you have access with your mobile number? If it was lost, let me help rectify this and send me a PM with your details so we can help update the mobile number on file to get the OTP code.

 

How to send a PM? 

 

Regards,

 

 

can you receive your verification code by email instead of sms when logging in to my account?