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very slow internet speed

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Level 1a

I am on a NBN50 plan where I am suppose to get 45.6mbps. For the past week no matter what time of the day it is, I am only getting speeds of 1mbps if not lower.
Please advise how this can be rectified?

1 REPLY 1
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Moderator

Hi         

Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so i can look at your service