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Hi, I recently connect Tpg Nbn but it's been more than 16 hours since i received email saying my account is active but it says that your newly installed broadband equipment is waiting to be automatically configured.
I tried some solution but still not working.
Can you please help me to solve this issue?
Hi @bkasgrg405 ,
Welcome to the community!
Are you still having issues with service activation? If so, please try to perform a reboot on the modem/router and let us know how it will go.
In the event that the issue still persist, please drop me a private message with your account details (Username/Customer ID together with the address on file).
How do I private message (PM) in the community
Regards,
@bkasgrg405 wrote:
Hi, I recently connect Tpg Nbn but it's been more than 16 hours since i received email saying my account is active but it says that your newly installed broadband equipment is waiting to be automatically configured.
I tried some solution but still not working.
Can you please help me to solve this issue?