Basing from the picture, Your Wi-Fi/WLAN LED appears to be working.
Are you having problems connecting your devices?
If your devices can connect to Wi-Fi but nothing is loading..
What is the behavior of the ADSL LED, is it flashing?
it's hard to tell from the picture
if the ADSL is flashing - this issue might be line related, I suggest give the moderators a PM have them check your line.
Hi @marianalioe07, we have located the account using your community details and we can see that the issue has been escalated to our Engineering Team.
The Team is working on sending a technician and the case engineer will be in touch via SMS or a phone call as soon as the schedule becomes available.
Let us know should you have further queries. Thank you.