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Calling 13... numbers from NBN home phone

jqandkim
Level 2

I just get a 'prolonged beep' and no connection.  Can I fix this?

1 REPLY 1
Anonymous
Not applicable

Hi @jqandkim ,

 

Thanks for raising this to us, you may check the status of the prepaid balance of the service.

You may check this article on how: Your Home Phone Optional Prepaid Balance 

 

Let me know how it will go. 

 

Regards,

 


@jqandkim wrote:

I just get a 'prolonged beep' and no connection.  Can I fix this?