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Changing NBN Plans

Level 2

Hi, I've just started on a basic NBN Plan to see how things go.

I am told I can change plans at any time. Is that true? How long does it take?

I am thinking about changing now to a faster plan and dropping back to a basic plan while I am absent from home for several months?

3 REPLIES
Moderator

Hi @peter3193,

 

Yes, you can downgrade and upgrade your NBN Plan anytime. The actual plan change may apply within 3-5 working days.

 

Cheers! Smiley Happy

Level 2

Thanks for the info. I submitted a change of plan this morning. It took only a few hours to change and receive confirmation!

 

Moderator

You're always welcome, @peter3193. We're glad to hear that you have processed the Change of Plan. In case you will have other queries in the future don't hesitate to post it here in our Community.

 

Cheers!