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DNS blocked when Tethering via TPG Mobile

Level 2

When tethering any devices from my Nokia 8 using TPG Mobile service, I am unable to use the internet. I.e. all dns lookups return 'query refused'. 


I've tried tethering with an alternate provider in the same phone and it works. I've also tried tethering different devices to the Nokia 8 and all fail. Lastly, I've tried restarting the phone. The issues persists in all of these scenarios.


Can someone please advise if this is a feature by design or a bug and if it is a bug what I should do to resolve it?


Thanks in advance




Hi @scottcannon, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and look into this.


To send a PM, please refer to this link: How do I private message (PM) in the community